Consumer · Wisconsin
the short answer
The Wisconsin Consumer Act binds anyone collecting a debt that came out of a consumer credit transaction, creditor or agency alike. Two of its rules go past the federal ones: a collector may not threaten criminal prosecution at all, and it may not contact or threaten to contact your employer before it has a final judgment against you, outside the narrow exceptions the statute names.
source ↗Not yet checked against the statute.
everywhere in the u.s.
in this state
governing statute
source ↗Not yet checked against the statute.
free route
The Department of Financial Institutions licenses collection agencies in Wisconsin and takes the complaint — electronically, by email, or on form BCA500 — from Wisconsin residents and from anyone complaining about a Wisconsin-based collector. A detail worth knowing when money has been paid: a licensed agency must put what it collects from you into a trust account within 48 hours.
source ↗Not yet checked against the statute.
small claims limit
$10,000
source ↗Not yet checked against the statute.
exceptions: $5,000 for a claim in tort, which includes a personal injury. Eviction has no limit at all. The general limit rises to $15,000 on 1 January 2027.
source ↗Not yet checked against the statute.
also
The regulator publishes its own plain-language guide to dealing with debt collectors under the Wisconsin Consumer Act, and it is worth reading before you file, because the Act's protections turn on the debt having come from a consumer credit transaction.
source ↗Not yet checked against the statute.
your situation
Everything above is the law as it reaches everyone in Wisconsin. What it means for you turns on facts only you have. Tell us what happened and we'll ask the same questions a lawyer would — about 90 seconds, free, and anonymous.
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