Consumer · North Carolina
the short answer
North Carolina is the strongest state statute in the country on the arithmetic, and it is a private action rather than a regulator's. Its Article 2 is the exclusive definition of unfair or deceptive practices in debt collection in the state, so a collector's conduct is measured against that article and nothing else.
source ↗Not yet checked against the statute.
everywhere in the u.s.
in this state
governing statute
source ↗Not yet checked against the statute.
penalty
Actual damages, plus civil penalties the court may allow of not less than five hundred dollars ($500.00) and not greater than four thousand dollars ($4,000) for each violation (N.C. Gen. Stat. § 75-56(b)). Per violation, with a floor — a handful of calls is a four-figure claim before actual damages.
source ↗Not yet checked against the statute.
free route
The Department of Justice takes a consumer complaint at no cost. In North Carolina the complaint is the smaller half of the answer: the statute above gives you a private action with a $500 floor per violation, and that is the route the numbers point to.
source ↗Not yet checked against the statute.
which court
District Court, heard by a magistrate
source ↗Not yet checked against the statute.
small claims limit
$10,000
source ↗Not yet checked against the statute.
your situation
Everything above is the law as it reaches everyone in North Carolina. What it means for you turns on facts only you have. Tell us what happened and we'll ask the same questions a lawyer would — about 90 seconds, free, and anonymous.
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