Consumer · Illinois
the short answer
A debt collector may not harass, oppress or abuse you to collect a debt — no threats, no obscenity, no publishing your name as someone who will not pay, and no repeated calls meant to annoy. It may not lie about the amount, about who it is, or about what will happen to you. It may not call before 8 in the morning or after 9 at night your time, or at work once you have said your employer forbids it, and once you tell it in writing to stop contacting you it must stop.
source ↗Not yet checked against the statute.
everywhere in the u.s.
in this state
free route
The Division of Financial Institutions at IDFPR licenses, charters and examines collection agencies, and it is where the complaint goes. One thing to expect: by Illinois law everything the Department collects during an examination or investigation of a licensee is confidential and cannot be publicly disclosed, complaints included — so you will not see the file, and the outcome you can act on is the private claim, not the investigation.
source ↗Not yet checked against the statute.
small claims limit
$10,000
source ↗Not yet checked against the statute.
also
The Collection Agency Act has been Illinois law since the mid-1970s and states its purpose on its face: to eliminate abusive debt collecting practices by licensed collection agencies, and to see that agencies which refrain from them are not competitively disadvantaged.
source ↗Not yet checked against the statute.
your situation
Everything above is the law as it reaches everyone in Illinois. What it means for you turns on facts only you have. Tell us what happened and we'll ask the same questions a lawyer would — about 90 seconds, free, and anonymous.
This is legal information, not legal advice. Written by an AI model, which can be wrong. Not a lawyer, and not a prediction about your case. Terms · Privacy
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