Consumer · Connecticut
the short answer
Connecticut writes the rule against the creditor, not only against the agency. A creditor who uses an abusive, harassing, fraudulent, deceptive or misleading representation, device or practice to collect a debt is liable to the person it did it to. That is a state claim against the company you originally owed, which is the half of the field the federal Act mostly leaves alone.
source ↗Not yet checked against the statute.
everywhere in the u.s.
in this state
governing statute
Conn. Gen. Stat. § 36a-648
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penalty
Actual damages, and for an individual such additional damages as the court may award up to $1,000 (Conn. Gen. Stat. § 36a-648(a)).
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free route
The Department of Banking licenses the consumer collection agencies that collect from Connecticut residents, and takes the complaint. Its own order of operations: try the agency first, then check whether it is licensed — the Department also accepts complaints against unlicensed companies collecting on Connecticut residents, which is a separate and more serious thing to be able to report.
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which court
Small claims session of the Superior Court
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small claims limit
$5,000
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exceptions: $15,000 for work by a certified home improvement or new home construction contractor. Libel and slander cannot be heard here at all. A tenant suing to get a security deposit back may be awarded more than the limit, costs included.
source ↗Not yet checked against the statute.
your situation
Everything above is the law as it reaches everyone in Connecticut. What it means for you turns on facts only you have. Tell us what happened and we'll ask the same questions a lawyer would — about 90 seconds, free, and anonymous.
This is legal information, not legal advice. Written by an AI model, which can be wrong. Not a lawyer, and not a prediction about your case. Terms · Privacy
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