Consumer · California
the short answer
California's Rosenthal Act does the thing the federal Act does not: it reaches the original creditor collecting its own debt, not just the agency it hired. It works by adopting the federal rules wholesale — every debt collector collecting a consumer debt must comply with 15 U.S.C. §§ 1692b to 1692j and is subject to the remedies in § 1692k. So the conduct rules are the federal ones and the question the state law changes is who they apply to.
source ↗Not yet checked against the statute.
everywhere in the u.s.
in this state
governing statute
source ↗Not yet checked against the statute.
penalty
Actual damages, and for a willful and knowing violation a penalty the court sets at not less than $100 and not more than $1,000 on top. The prevailing party is entitled to the costs of the action (Cal. Civ. Code § 1788.30).
source ↗Not yet checked against the statute.
free route
The Department of Financial Protection and Innovation takes a complaint about a debt collector online, and it names debt collectors on the list of who it takes complaints about. Since the Debt Collection Licensing Act, a collector operating in California holds a DFPI licence — so this office can deny, suspend or revoke it, take possession of a licensee, bar individuals from the industry, and levy penalties. It is enforcement, not recovery: the money comes from the Rosenthal claim above.
source ↗Not yet checked against the statute.
small claims limit
$12,500
source ↗Not yet checked against the statute.
exceptions: $6,250 if you are suing as a business rather than as a person.
source ↗Not yet checked against the statute.
your situation
Everything above is the law as it reaches everyone in California. What it means for you turns on facts only you have. Tell us what happened and we'll ask the same questions a lawyer would — about 90 seconds, free, and anonymous.
This is legal information, not legal advice. Written by an AI model, which can be wrong. Not a lawyer, and not a prediction about your case. Terms · Privacy
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